Our Service is supported on our Quality police and designed to meet customer’s requirements. We rely on technology and select the best partners to provide an innovative and customized service that satisfies our customers.
We embrace the best available practices and fully comply with the specifications of the products we supply.
Our IT system is developed and implemented according with the GDP and ensures the traceability of every supplied batch.
For delivers in the domestic market our freight-forwarder partners use a fleet exclusively dedicated to transport pharmaceutical products.
Real time online information regarding deliveries can be provided.
All data regarding Inbound warehouse activities is recorded and available online (date and time, products, batch, quantity, transport documents, transport temperature record).
Our internal processes for Order dispatch are IT supported by IT system interface.
Track and trace for Orders (dispatch date, number of SKUs, batches, date and time of delivery, proof of delivery and who received).
Real time detail regarding warehouse and transport temperature.
For air shipments, we preferably use airlines that provide dedicated service for transport of pharmaceutical products.
Delivers and collections at the airport are made with controlled temperature fleet.
Cool products are packed and delivered using validated packing devices that ensure cool chain for a 72 h period.
We provide specific procedures for shipping containers (DV and REEF) from any sea Port, using the best maritime lines with the shortest TT and flexible shipping dates.